Return and Exchange

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Return and Exchange

I received the wrong product. What is the process to rectify this?

We sincerely apologize if we sent out the wrong product to you. Please send us a photo of the product you received at care@familygiftsco.com and attach your order number along with the email to start…

Updated 2 years ago by Athena Alexis

I received a damage product. How do we rectify this?

We sincerely apologize if you received your product damaged. Please send us a photo of the damaged product at care@familygiftsco.com and attach your order number along with the email to start the rep…

Updated 2 years ago by Athena Alexis

How do I return an item?

At Family Gifts Co. your satisfaction as a customer is important to us. Therefore all of our products come with a 90 Day 100% Return Policy. If you are not satisfied with your purchase within 90 days…

Updated 2 years ago by Athena Alexis

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