I received my order and I'm unhappy with my purchase. What is the process for this?

We’re sorry that you weren’t completely satisfied with your purchase!

If the item arrived was not as described or was damaged in any way, then we would be happy to get you a replacement sent out the soonest. If you could please let us know more about why you were not satisfied, we will do our best to address your concerns. Or, if you would like to proceed with a refund, then of course we can also do that for you right away.

We strive to create top-of-the-line products that our customers love, and we want you to be satisfied with everything you purchase from us.

Please let us know how you would like to proceed by calling us at 1-800-452-3420 or email us at care@familygiftsco.com so we can assist you further.

How did we do?

Powered by HelpDocs (opens in a new tab)